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PRIVACY POLICY

Ace Alliance Insurance Services
Effective Date: April 10, 2026

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At Ace Alliance Insurance Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website, forms, and SMS communications.

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1. Information We Collect

 

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Insurance quote details

  • Preferred contact method

  • Any information submitted through website forms

  • SMS consent preferences

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2. How We Use Your Information

 

We use your information to:

  • Provide insurance quotes

  • Respond to inquiries

  • Send policy updates

  • Assist with billing and renewals

  • Send appointment reminders

  • Provide customer service support

  • Send SMS messages when consent is given

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3. Information Sharing

 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

We may only share information when required by law, insurance carrier processing, or to complete requested services.


Opt-in Message:
Thank you for opting into SMS messages from Ace Alliance Insurance Services. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary
 

Opt-Out Message:
Thank you for opting out of SMS messages from Ace Alliance Insurance Services. You will not receive any further SMS communications. To opt back in at any time, reply START.


Help Message:
Thank you for contacting Ace Alliance Insurance Services. For immediate assistance, please call (213) 757-8159 or visit www.aainsuranceservices.net. Message and data rates may apply.

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SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

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4. SMS Consent & Communications

 

If you consent to SMS messaging, you may receive:

  • Quote follow-ups

  • Policy reminders

  • Appointment confirmations

  • Billing updates

  • Customer support messages

  • Internal and external conversational communications

Message frequency may vary. Message and data rates may apply.

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5. Your Rights

You may request to:

  • Access your data

  • Update your information

  • Delete your data

  • Withdraw SMS consent

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6. Contact Us

Ace Alliance Insurance Services
3660 Wilshire Blvd Suite 940
Los Angeles, CA 90010
Phone: (213) 757-8159
Website: https://www.aainsuranceservices.net/

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